W. E. Hill & Sons Privacy Policy 

W. E. Hill & Sons understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.wehillandsons.com (“Our Site”),  and, subject to the limited exceptions in section 5 below, We do not collect personal data about you unless you contact us (see section 5 below). Any personal data We do collect will only be used as permitted by law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 8 below;

“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

“Personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. Where applicable, this definition shall  incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”);

“We/Us/Our” means W. E. Hill & Sons, a limited company registered in England under company number 01169051 whose registered address and main trading address is 36 New End Square, Hampstead, London, NW3 1LS.

2. Information About Us

Our Site is owned and operated by Us. Our VAT number is GB 341216203. Our Data Protection Officer is Sam Blade and can be contacted by email at sam@wehillandsons.com, or by post at 36 New End Square, Hampstead, London, NW3 1LS.

3. What Does This Policy Cover?

This Privacy Policy applies to your use of Our Site and the your personal data that you might choose to provide to us in accordance with section 5 below. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

4. Your Rights

As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

  • the right to be informed about Our collection and use of personal data;

  • the right of access to the personal data we hold about you (see section 9);

  • the right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 10);

  • the right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you. We only hold your personal data for a limited time, as explained in section 6, but if you would like Us to delete it sooner, please contact Us using the details in section 10;

  • the right to restrict (i.e. prevent) the processing of your personal data;

  • the right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

  • the right to object to Us using your personal data for particular purposes; and

  • rights with respect to automated decision making and profiling.

If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 10 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

For further information about your rights, please contact the Information Commissioner’s Office (https://ico.org.uk) or your local Citizens Advice Bureau (https://www.citizensadvice.org.uk).

5. What Data Do We Collect?

We do not collect any personal data from you, other than in the following cases:

  • We may collect your administrative details that you choose to give Us for the purpose of concluding a commercial transaction with you;

  • if you send Us an email, We may collect your name, your email address, and any other information which you choose to give Us; and

  • for the purpose set out in section 8 below.

6. How Do We Use Your Data?

If We do collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7 below.

As noted above, We do not generally collect any personal data, other than for the purpose of concluding a commercial transaction or if you contact Us and We obtain your personal details from your email. In these cases We may use them to (a)  conclude a commercial transaction; (b) reply to your email; or (c) send you marketing material, provided You have given Us your consent to do so.

You have the right to withdraw your consent to Us using your personal data at any time and to request that We delete it.

We will not share any of your data with any third parties for any purposes.

7. How and Where Do We Store Your Data?

We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.  Your data will only be stored in the UK. Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure any data We hold about you (even if it is only your email address).

8. Our Use of Cookies

Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

All Cookies used by and on Our Site are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a pop-up prompt, requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended.

Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

The following first party Cookies may be placed on your computer or device:

_ga

Google Analytics

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Google Analytics

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Google Analytics

In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

9. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at sam@wehillandsons.com or using the contact details below in section 10 below.

10. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at sam@wehillandsons.com, or by post at 36 New End Square, Hampstead, London, NW3 1LS, marking the correspondence to the attention of the Data Protection Officer. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.

11. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time, for example, if the law changes. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.